Independent directory — not affiliated with listed movers. We do not sell leads or match you with carriers. Part of the Ask Trust Hub network — common ownership, separated research and listing order, no paid placements. This is the canonical methodology for reputation scores, review policy, FMCSA data use, and how we vet listings under The Ask Trust Hub Standard.
What is FMCSA? FMCSA is the Federal Motor Carrier Safety Administration — the U.S. agency that licenses interstate movers. Licensed by the U.S. Department of Transportation for interstate (state-to-state) moves.
Move Trust Hub is a curated research directory. Before a mover earns a verified listing, we apply the checks below using public FMCSA data and editorial filters.
We require a real USDOT number that passes format checks. Placeholder, sequential, or fabricated numbers are excluded from the public directory.
For verified listings we confirm the carrier shows active interstate authority in public FMCSA SAFER data (not revoked or inactive).
Interstate authority generally requires cargo and liability insurance on file with FMCSA. We surface safety/authority status from SAFER so you can re-check before booking.
Carriers flagged out of service or with critical authority alerts are not presented as “FMCSA Verified.” Serious SAFER flags are highlighted when we detect them. Out-of-service carriers are also excluded from “best” / “top” recommendation copy when status is known.
“Local / Intrastate” requires HQ near the county (about 50 miles when measurable), seat/name match, or true in-state intrastate scope — not merely same-state headquarters. Distant same-state operators are labeled Regional. Entity role is separate: Interstate Carrier vs Broker (brokers arrange transportation; they do not haul as the motor carrier unless they also hold carrier authority).
We do not dump every name from public web scrapes. Listings must pass license checks; many region placeholders and generated template IDs are filtered out of public rankings.
Named Google review excerpts we publish are counted honestly and never mixed with industry-wide review totals from third-party sites.
This is a curated research directory — not a raw scrape of every company name on the internet. You should still re-verify USDOT authority on FMCSA SAFER (and state authorities for intrastate work) before booking. FMCSA does not recommend or endorse movers.
Public records often list a legal name while consumers search a DBA. At a high level we match listings using:
When we cannot confidently match a record, we do not invent “verified” status. Internal pipeline details stay operational; this page documents the consumer-facing standard only.
Primary evidence is FMCSA USDOT identity, operating authority, out-of-service and safety context from SAFER / related public FMCSA systems. Authority status is the floor for “FMCSA Verified” style presentation.
Many states regulate local movers separately. County and local paths may rely more on state licensing context where available, plus attributed Google/BBB signals when a confirmed listing exists. Local presence is not the same as interstate authority.
Our Reputation Score is an editorial composite (0–100) — not a simple star average. Scores above 85 generally indicate safer interstate choices. We never fabricate reviews or inflate ratings.
Named, attributable reviews with enough volume to be meaningful. We prioritize recent feedback from the last 24 months.
USDOT authority status, safety rating, and complaint-to-shipment ratio from public FMCSA records.
Operating history and stability for interstate household goods moves.
Accreditation status and letter grade only when a confirmed public BBB listing exists. We do not invent BBB grades or show accreditation for companies that are not listed.
Recent rating trajectory and consistency across review sources.
Scores at or above 85 generally indicate safer interstate choices for research prioritization. We recalculate when FMCSA data refreshes or new attributable reviews are published. Scores are editorial composites — not star averages and not an FMCSA endorsement.
Not included in the score
Move Trust Hub shows third-party ratings only as labeled external references with outbound links, and hosts moderated community submissions separately. Industry-reported volumes are never mixed into schema.org AggregateRating or Review markup.
Industry-reported volume from third-party platforms — not verified on Move Trust Hub.
Display-only context on directory cards — never mixed into AggregateRating schema.Named Google customer review excerpts we publish on Move Trust Hub with reviewer attribution — not industry-wide totals and not written by the movers.
Move Trust Hub is an independent research directory. We do not sell leads to movers, accept paid placements for higher rankings, or boost scores for advertising partners. Contact tools help you reach carriers you choose — we are not a quote marketplace.
Found outdated licensing, a wrong DBA, or a listing that should be removed? Contact Move Trust Hub Research or use company claim/portal flows when available. How we attribute research is on the research accountability page.
Before you book: re-verify the USDOT on FMCSA SAFER, confirm any state intrastate license with the state agency, and get multiple written estimates. Move Trust Hub is a research tool — not a booking agent.
We pull licensing, safety ratings, and complaint data from the public FMCSA SAFER system. Each company profile shows a dated sync note. Editorial ratings combine third-party research — always verify before booking.
Every badge on a company profile links here. Click any badge on a profile to jump to its definition.