How We Score Movers
Independent directory — not affiliated with listed movers. We do not sell leads or match you with carriers. This page explains every number you see on our directory — reputation scores, review counts, and verification badges.
Reputation Score (0–100)
Our Reputation Score is an editorial composite (0–100) — not a simple star average. Scores above 85 generally indicate safer interstate choices. We never fabricate reviews or inflate ratings.
- 30%Review volume & recency
Named, attributable reviews with enough volume to be meaningful. We prioritize recent feedback from the last 24 months.
- 25%FMCSA safety & complaints
USDOT authority status, safety rating, and complaint-to-shipment ratio from public FMCSA records.
- 15%Years in business
Operating history and stability for interstate household goods moves.
- 15%BBB accreditation
Accreditation status and letter grade where publicly available.
- 15%Customer trend signals
Recent rating trajectory and consistency across review sources.
Scores at or above 85 generally indicate safer interstate choices. We recalculate when FMCSA data refreshes or new attributable reviews are published. Scores are editorial composites — not star averages.
Review Attribution
Move Trust Hub hosts a small set of attributed Google reviews and moderated community submissions. Industry-reported review volumes on company profiles reflect third-party platforms — not reviews collected or verified on this site.
On-site attributed reviews
9 Attributed Reviews from Verified Movers
Named Google reviewer excerpts we publish with full attribution. This is the only review count shown in trust badges and homepage stats.Industry-reported volume
Industry-reported volume from third-party platforms — not verified on Move Trust Hub.
Shown on directory cards and profiles as context for editorial star ratings — never combined with on-site counts.Google Places snapshot
Data Sources & Freshness
We pull licensing, safety ratings, and complaint data from the public FMCSA SAFER system. Each company profile shows a dated sync note. Editorial ratings combine third-party research — always verify before booking.
- FMCSA SAFER — USDOT authority, safety rating, complaints, shipments
- BBB public data — accreditation and letter grade when a confirmed listing exists
- Google Places API — live rating snapshots where configured
Verification Badge Legend
Every badge on a company profile links here. Click any badge on a profile to jump to its definition.